The first room release will be Friday December 13th at Noon Pacific Time.
Nights available to book include Thursday 2/13/20 through Sunday 2/16/20.
The number of rooms in our block for Monday night is very limited and I am not yet done with Convention use rooms.
If you need Monday night please forward your reservation confirmation firstname.lastname@example.org and I will keep a list and see what I can do for you in the near future.
The rest of this post is the same as in the past – yes the code is the same, no we don’t know why it does not always work, no the other codes from years past should not work, and no we don’t know why they do.
According to the hotel, rooms may be booked one of two ways utilizing our group code of CDTPTC for 2020 :
- By calling Hilton Central Reservations at 800-222-8733
- By going online to doubletreebyhilton.com.
The hotel continues to request that they not be called directly, as they have stated that they will not be taking or making reservations. Thus I would strongly suggest not flooding the hotel with calls and crashing their phone system (and this is neither the time nor the place to get into how the hotel should update the system). Even if you call Central Reservations and have a problem, and they suggest you call the hotel, PLEASE do not. The hotel STILL cannot help you, because of how our room block is allocated and processed. Which ALSO means that at first glance it may appear to the registration agent that there are no rooms open when there are, because of HOW they are blocked for us.
Believe it or not, there are some folks who have told me that they don’t care what the instructions are as they believe that following the instructions lost them a hotel room last time, and that they will be calling the hotel first to “ensure” that they get a room. My response to that is to PLEASE remember the following three things:
- There are FAR more people wanting rooms than there are rooms in the entire hotel, let alone how many are contracted to our group or released for general booking by attendees (there are upwards of 2,000 people in attendance at PantheaCon and 505 rooms in the hotel, which we DO NOT get all of);
- That as impossible as it may seem, ALL the released rooms really DO get booked up in 5 minutes or less (it’s been as quick as 3 minutes); AND
- That following the directions perfectly has not ever, nor does it ever, guarantee anyone a room.
I wish you all the best luck on Friday 12/13 in getting a room in the principal hotel and encourage you to book at nearby hotels if necessary as backup (some of which include breakfast in their rates). The PantheaCon website has a list of other hotels in the area.
May The Odds Be Ever In Your Favor and Feel Free to share far and wide.